Transfer LINE account from a phone to another without losing friends and chat history

  • LINE is a messaging/call application.

    I bought a new Android phone, and want to transfer LINE friends, chat history, call logs, groups, groups chat history, from my former Android phone.

    How to do?

  • Underlines

    Underlines Correct answer

    3 years ago

    Official backup / restore solution for Android, introduced by LINE by 2018 for all regions

    Limitations of this method

    Restored: Chats, Contacts, Media not older than a few weeks

    Not restored: Sealed letter messages, Group chats, Media older than a few weeks

    Perform on old Phone

    1. Make sure you set an Email and Password for your LINE Messenger account
    2. In LINE, go to your friends list
    3. Open Cogwheel (top right)
    4. Open Chats
    5. Open Back up and restore chat history
    6. If Google account has Not set written below, click on it
    7. Choose your Google account and click OK
    8. Select Back up to Google Drive
    9. Make sure the date on Last backup is the current day and time

    Perform on new Phone

    1. Install LINE Messenger
    2. Login with your Email and Password
    3. Go to the friends list screen
    4. Open Cogwheel (top right)
    5. Open Chats & Calls
    6. Open Back up and restore chat history
    7. If Google account has Not set written below, click on it
    8. Choose your Google account and click OK
    9. Choose Restore

    Note: This requires giving LINE the "Contacts" permission (you can create a separate Google account to prevent LINE from seeing all of your Google contacts).

    I have pressed "Back up to Google Drive", and now "Last backup" shows todays' date and "Total size: 5.00 MB", but strangely the associated Google Drive account has nothing new (it is actually totally empty). Do you see a LINE backup file in your Google Drive? Just in case I checked my main Google account's Drive too, nothing new there either. I am checking with Google Drive's web interface so it is not a sync problem either.

    That sounds correct, Google Drive stores app data without it being visible to the user. More info here: https://developers.google.com/drive/android/appfolder

License under CC-BY-SA with attribution


Content dated before 6/26/2020 9:53 AM